Frequently Asked Questions

📦 Ordering & Payment

How can I place an order?
Simply browse our products, add items to your cart, and proceed to checkout. You can pay via Credit/Debit Card, UPI, Net Banking, or Wallet through our secure Razorpay payment gateway.

Is it safe to pay online?
Absolutely! We use Razorpay, a PCI-DSS compliant payment gateway that encrypts all your payment information. Your card details are never stored on our servers.

Do you offer Cash on Delivery (COD)?
Currently, we accept online payments only through Razorpay for a secure and hassle-free experience.

🚚 Shipping & Delivery

How much does shipping cost?
We offer free shipping on all orders above ₹999. For orders below ₹999, a flat ₹99 shipping fee applies.

How long does delivery take?
Orders are processed within 1-2 business days. Delivery typically takes 3-7 business days depending on your location.

Do you ship outside India?
Currently, we ship only within India.

🔄 Returns & Exchanges

What is your return policy?
We offer a 7-day return policy from the date of delivery. Products must be unused and in their original packaging.

How do I initiate a return?
Please contact our support team with your order number and reason for return. We’ll guide you through the process.

What if I receive a defective product?
Defective products will be replaced free of cost. Please contact us immediately with photos of the defect.

🔧 Product Support

Are your products universal fit?
Many of our products are designed for universal fitment. Please check the product description for compatibility details. Contact us if you need help selecting the right product.

Do your products come with a warranty?
Most products come with a manufacturer’s warranty. Check the individual product page for warranty information.